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How do I return an item?
May 8, 2008
Anpa Wi.com
We can be reached via e-mail at: Lisa@anpawi.com
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Shipping- We currently ship to Canada and the US. We use the several shipping methods including UPS and USPS.
Return Policies- Returns may be made within 10 days after it was received. For damaged products you must contact us at customerservice@anpawi.com or 866.478.9080 to get a RMA number to return the product. Then you simply ship it back to the address you are given and you will receive a refund or a new product at our discretion.
If you are returning a product that is not damaged there is a 10 percent restocking fee. The item must be returned and received in the original packaging.
We do not pay for return shipping, if a new item is being sent then you don't pay shipping for the replacement.
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